Refund policy

Returns & Refunds

We want you to love your NexDesk Studio purchase. If something isn't right, reach out to us at hello@nexdeskstudio.com within 14 days of delivery and we'll make it right.

Damaged or defective items: If your item arrives damaged or defective, contact us with a photo within 7 days of delivery and we'll send a replacement or issue a full refund — no return shipping required.

Change of mind: If you'd like to return an item you simply no longer want, contact us within 14 days of delivery. Please note that return shipping costs are the customer's responsibility, and items must be unused and in original packaging.

Refunds: Once approved, refunds are processed within 5-7 business days back to your original payment method.